I architect the platforms that speak to millions of customers.

A hybrid architect: deep in the platform, fluent in the boardroom.

I design, own and deliver enterprise customer platforms — the marketing automation, customer data, CRM and integration ecosystems that large organisations depend on to communicate at volume, safely and on time.

My work spans architecture and solution design, deep technical expertise, platform and delivery leadership and pre-sales and solution consulting. I hold architecture decision authority on enterprise platforms — high-level and detailed solution design, integration and data architecture, security, scalability and governance — and lead cross-functional technical delivery through build, testing and deployment.

I'm equally comfortable client-facing: running discovery and requirements workshops, shaping solution options, preparing estimates and SOWs, and presenting and defending architecture to executive stakeholders. At Australia Post I owned the enterprise digital engagement platform. Across Capgemini Australia I owned solution architecture and delivery governance for NAB, Toyota, Nufarm, Flinders University and Team Global Express. Today at TCS I design end-to-end multi-channel engagement solutions for a large Australian healthcare client.

Underneath the architecture sits a real engineering foundation — SQL, AMPscript, SSJS, JavaScript and API-led integration — which I use when the design requires it. Marketing Cloud Next, Agentforce and generative AI applied to customer engagement are developing capabilities I'm actively building.